Good business. better health
Good Business…Better Health A comprehensive guide for smoke-free workplaces 
Acknowledgements: 
We thank our community partners, fel ow health units and internal departments for their insight and 
Adapted from the fol owing: 
Smoking Cessation in the Workplace: A Guide to helping your employees quit smoking. 
Health Canada, 2005 
Towards a Healthier Workplace A Guide Book on Tobacco Control Policies. Health Canada, 2003 
Employers' smoking cessation guide: Practical approaches to a costly workplace problem. 
Second Edition, Date unknown 
 
 Updated 2015 
Table of Contents 
 Section I 
Introduction 
What is this guide about? 
This guide provides relevant, practical information and materials to help workplaces advance their 
smoke-free efforts. The information and tools provided wil assist in implementing the three part 
approach to a smoke-free workplace; support for smoking cessation, protection for al employees in 
every work setting and a tobacco control policy. 
Who is this guide for? 
This guide is for employers, union representatives, workplace health promotion or occupational 
health representatives, human resource managers and employee assistance program representatives 
who want to create a smoke-free environment and help employees quit smoking. 
Why should workplaces be concerned about smoking? 
A smoke-free enclosed workplace is legislated in Ontario by the Smoke-Free Ontario Act. 
Employers can go beyond existing legislation by creating a smoke-free workplace policy that 
includes smoke-free grounds, cessation tools and supports for employees who want to quit smoking. 
Smoking is associated with losses in productivity related to unsanctioned smoke breaks, 
absenteeism, and disability, directly impacting the profitability for employers (Appendix 1). 
Subsequently, there is strong financial incentive for workplaces to provide cessation supports to 
employees wanting to quit. Smoking is the primary cause of premature, avoidable death and disease in Ontario kil ing 
approximately 13,000 people yearly. Three quarters of current smokers are employed and the 
majority would like to quit smoking1. The highest proportion of smokers is found among 20 to 44 
year olds, who constitute a large portion of the workforce. For these reasons, the workplace serves 
as an ideal setting and opportunity to offer programs and services to help individuals quit smoking. Furthermore, scientific evidence has established an indisputable link between exposure to second-
hand smoke (SHS), the smoke from the burning end of a cigarette and serious health consequences. 
SHS contains more than 7,000 chemicals and about 70 have been identified as cancer-causing 
compounds. There is no safe level of exposure to SHS; al involuntary exposure to tobacco smoke 
should be considered harmful and therefore eliminated. Workplaces that promote cessation and protect non-smoking employees from involuntary exposure 
to SHS, can have a huge impact on employee health and associated business costs. 
1 The Conference Board of Canada (2013). Smoking Cessation and the Workplace; Benefits of Workplace Programs. Retrieved 
from the Conference Board of Canada Website:
 
Why should employers get involved? 
Seven main reasons employers should create a totally smoke-free environment and provide support 
to smokers who want to quit are: 
Improved employee health 
Employees who do not smoke: 
• Take fewer sick days 
• Go on disability less often 
• Are less likely to retire early because of poor health 
Increased productivity 
• Life insurance premiums are lower 
• Non-smokers are more productive because they do not take unscheduled smoking breaks 
Reduced costs 
• Smoking is associated with significant losses in productivity related to frequent breaks, 
absenteeism, and disability 
• Supporting employees to quit smoking is an investment worth its return; if employees who 
smoke are helped to quit, employers wil see a reduction in loss of skil s, knowledge and 
corporate memory due to premature death and early retirement 
• According to the Canadian Lung Association, smoking cessation support is a sound 
economic investment and is especially profitable when offered over the long term (five or 
• Reduce maintenance and cleanup costs related to littering of and damage caused by 
discarded cigarettes 
Enhanced job satisfaction 
• The majority of people who smoke want to quit 
• Many smokers would welcome smoking cessation programs offered by their employers 
• Several studies show a large majority of both smokers and non-smokers prefer to work in a 
smoke-free environment 
• In smoke-free environments, improvement in morale, overal quality of the work 
environment, employee productivity and sense of loyalty have been shown 
Effective setting 
Workplaces are an ideal setting to help people quit smoking for several reasons: 
• Many people spend a good part of their time at work 
• Workplaces are convenient places for people to get information and support 
• Workplaces can provide the supportive social environment necessary for quitting smoking 
• Smokers can get support from employees and others who promote health in the workplace 
• Smoke-free workplaces encourage employees who smoke to cut down or quit, and help 
those who are already smoke-free to stay that way 
Better corporate image 
• Workplaces that are committed to the health of their employers portray a positive image and 
are respected within the workplace and the larger community (a better image may help to 
attract and retain talented workers) 
Complying with legislation 
• The Smoke-Free Ontario Act came into effect on May 31, 2006, making all enclosed public 
places and enclosed workplaces 100 per cent smoke-free 
• This provincial legislation protects employers and employees from SHS exposure inside their 
workplaces and workplace vehicles 
• By providing a smoke-free environment, employers protect themselves from liability related 
to the exposure of employees to an identified workplace hazard 
• Creating a smoke-free outdoor policy, including an appropriate disciplinary policy can ensure 
a smoke-free environment for al 
 
Section II 
Smoking cessation in the workplace 
Understanding the process of quitting smoking 
Quitting smoking is a difficult process. Cigarettes have a higher dependence potential than heroin, 
cocaine, alcohol and marijuana. This means it is more difficult to stop using cigarettes than any of 
the other substances. Most people make five to seven quit attempts and may use a variety of 
methods before they quit for good. Smoking relapses should not be seen as failures, but rather 
another step in the process of becoming smoke-free. Each attempt increases the chances of 
eventual y quitting for good. 
Workplaces who wish to support staff quitting should consider: 
• Smokers who wish to stop smoking wil be most successful with access to high quality 
treatment (education, counsel ing, and drug therapies), assistance in paying for treatment, a 
supportive work environment and workplace policies 
• Smokers who are not ready to stop smoking can be motivated by providing information, 
incentives and workplace policies 
• Recent ex-smokers often require support to prevent relapse 
• Non-smokers do not wish to be subjected to SHS 
• Supervisors and managers may need practical guidelines for implementing smoking policies, 
resources to which they can refer employees who wish to quit smoking and addressing 
conflicts between smokers and non-smokers 
Smoking cessation approaches and options 
Workplaces have a variety of approaches and options to help employees quit smoking. Smoking 
cessation supports can be offered as part of a workplace wel ness program or on their own 
Basic approaches 
Comprehensive: This approach involves a variety of programs and activities at the workplace. 
Employees can access cessation supports on-site and often during work hours. It includes 
incorporating tobacco prevention messaging into al wel ness programs and activities. 
Facilitated: This approach involves working with outside agencies to deliver: programs and 
activities, provide self-help materials, links to appropriate websites and on line support (Appendix 3). 
Education and Information: This approach involves providing employees with information 
including self-help materials. 
Self–help: Workplaces can provide a variety of self-help material which many people wil use. Most 
people who quit smoking get information from self-help materials, pamphlets or websites. Success 
rates are enhanced when they choose a "buddy" to help them quit. 
Brief contact intervention (BCI) training: BCI training is available to workplace employees who 
would like to provide BCI to smokers who want to quit. It consists of a three or four minute 
discussion that includes asking smokers about their smoking, advising them to quit, assessing their 
smoking and assisting them to obtain appropriate help. 
Individual counsel ing: Provided by a physician, nurse, addictions specialist, employee assistance 
program provider or quit-line counsel or. Individual counsel ing can help people who smoke adapt 
to life without cigarettes. Services can be offered at the workplace or employees may be referred to 
services off-site. Smokers' Helpline (1-877-513-5333) provides no cost, one-on-one telephone 
counsel ing, support and information to smokers who want to quit. 
Group programs: The workplace, EAP program, or community group can provide group 
programs. Group programs include a number of weekly sessions and can take place during work or 
after hours. Workplaces can subsidize these programs and/or al ow employees to attend during 
work hours. Many smokers benefit from inviting spouses and other family members to participate. 
Nicotine replacement therapy (NRT): This can be purchased over-the-counter and comes in 
various forms: patch, gum, lozenge, and inhaler. It replaces some of the nicotine in the bloodstream, 
reducing withdrawal symptoms and cravings. Using NRT can double the chances of quitting. 
Prescription medications: These medications assist with withdrawal symptoms and cravings. 
Workplace benefit plans can cover the cost of these medications for employees and family members. 
Tips for success 
Develop a plan 
• Identify the organizers and who you want to reach 
• Establish goals and objectives 
• Compile an inventory of available resources 
• Determine budget and staff availability 
• Conduct a needs assessment survey to ask employees what they want (Appendix 4) 
• Decide on activities – what you are going to do and when 
• Develop a communication strategy – including to whom and how often 
• Obtain approval 
When deciding on your organization's approach: 
• 
Recruit leaders and champions. Include the health and safety committee, the Employee 
Assistance Program (EAP) and human resources. Build commitment by including staff and 
management, union representatives and both smokers, ex-smokers and non-smokers. 
• 
Use an integrated approach; policies, health plans and workplace programs, for 
maximum impact. Comprehensive programs are those that combine coverage for 
medication and counsel ing, as wel as inclusion of workplace policies. 
• 
Interweave smoking cessation initiatives with other on-site or off-site employee 
health programs. Investigate other programs that wil support a non-smoking lifestyle (e.g., 
stress management, weight management and exercise activities). Involve and educate on-site 
nursing staff in assessing and referring smokers, consider training them in BCI. 
• 
Develop a strategy based on an understanding of smoking as an addiction. Avoid an 
approach that stigmatizes smokers. 
• 
Determine the level of support to provide. Smoking cessation support ranges from 
comprehensive (e.g., on-site, extensive communication) to facilitated (e.g., health plans 
provide counsel ing and some medication, the employer provides self-help materials, 
available websites, and extensive communication) to referral-based programs (e.g., referrals 
to community providers, self-help materials). Smaller organizations with limited resources 
and staffing may want to focus on referral-based programs or work with community-based 
• 
Use a systematic long term approach. Assess the cost impact of smoking on your 
organization (Appendix 1). Identify and speak with everyone in the workplace via surveys 
and/or focus groups. Research available resources and decide on a philosophy and general 
• 
York Region Public Health staff are available to assist workplaces to develop a 
comprehensive smoke-free workplace strategy. Consultation and support is currently 
offered to develop and implement a needs assessment for staff, develop key messages for a 
communications plan regarding the implementation of tobacco control policies and 
availability of tobacco cessation tools. BCI training is offered to interested workplace staff 
and support is available to any workplace interested in developing a group cessation 
For more information or to obtain a consultation, contact 
York Region Public Health at 1-800-361-5653 or visitalth 
Activities 
Activities employers may include as a part of the plan wil depend on how motivated employees are 
to quit smoking. This information can be gathered from the needs assessment and be incorporated 
with the available resources (Appendix 4). 
Activities to consider 
Health plan (reimbursement and plan design) 
• Coverage of drug therapies 
• Counsel ing by healthcare providers 
• Risk rating of health insurance 
• Health-plan sponsored counsel ing in the community or via internet or telephone 
• Flexible benefit credits to finance cessation interventions 
• Subsidize quit-smoking medications if not covered in your benefit plan 
• Extend cessation benefits and activities to partners and family members 
Smoking policies 
Smoking is prohibited in the enclosed workplace as legislated by the Smoke-Free Ontario Act. 
Workplaces can also develop a smoke-free outdoor policy to prohibit smoking at entrances or on 
the entire property (see Section III). 
Workplace-based smoking cessation initiatives 
• Self-help materials such as educational pamphlets, cessation guides or websites 
• Newsletter articles on the benefits of quitting 
• Health risk appraisals and other workplace health promotion/wel ness activities 
• Special events (e.g., Quit contests, health fairs and other events) 
• On-site or community, intranet or telephone-based counsel ing services (Appendices 3 and 
• Al ow employees to participate in activities and access quit-smoking medications 
• Tailor the program to your workplace, accommodate shift workers and make sure written 
materials are language-appropriate 
Addressing barriers 
• Some employees won't have any intention of quitting smoking. They can stil be supported 
to start thinking about quitting 
• Non-smoking policies in the workplace help people cut down by providing fewer 
opportunities to smoke 
• Cessation information, self-help material that is readily available can encourage people to 
start thinking about quitting smoking 
• Peer support can be encouraging to smokers 
• Consider offering the same cessation supports and benefits to other household family 
• Ensure management support 
Communication is the key 
Open communication is a key component. Keep employees informed at al times of any policies or 
activities that are being introduced or changed. Explain why and how policies are changing. 
Encourage employees to get involved and participate in discussions and listen to their opinions. 
Provide a forum or venue to receive feedback (Appendix 4). A wel formulated communication plan 
is extremely important for generating interest and encouraging employee participation. 
Use a variety of channels including: 
• Word-of-mouth 
• Staff meetings 
• Written materials in staff and lunch rooms 
• Employee newsletters 
• Workplace intranets 
Evaluate 
An evaluation plan is important to assess the effectiveness of programs and activities, identify ways 
to improve and to help guide future plans. Employers should evaluate both short-term impact 
(policy awareness, morale, conflict reductions, quality of work, job satisfaction) and long-term 
outcomes (number of employees who smoke, reduction in absenteeism, reduction of healthcare and 
maintenance costs). The evaluation should measure whether initial goals have been met and need not be costly or 
complex. At a minimum, employers can survey employees to determine the perception and impact 
of the smoking cessation strategy. 
Section III 
Tobacco control policies 
The Smoke-Free Ontario Act and your workplace 
Smoke-free workplaces benefit employee health in many ways. By banning smoking in all enclosed 
workplaces the Smoke Free Ontario Act (SFOA) protects all employers, employees and visitors 
from second-hand smoke (SHS) exposure in al workplaces, including inside workplace vehicles. A 
smoke-free workplace also benefits staff by encouraging smokers to quit. One study found that 
smoking rates dropped by five per cent and daily consumption among smokers who continued to 
smoke dropped by 10 per cent when employers restricted or provided a smoke-free environment. 
 The Smoke-Free Ontario Act came into effect May, 31, 2006 making all enclosed public places and 
enclosed workplaces in Ontario 100 per cent smoke-free. The Act prohibits smoking or holding 
lighted tobacco in enclosed workplaces. It also prohibits enclosed workplaces from having ashtrays 
and similar equipment on the premises. 
 An enclosed workplace is defined as the inside of a building, structure or vehicle an employee works 
in or frequents during the course of their employment (whether or not they are acting in the course 
of their employment at the time). It includes common areas such as washrooms, lobbies and parking 
garages. Examples of an enclosed workplace include the inside of a trailer office on a construction 
site, the inside of a loading dock or the inside of a delivery truck. The ban on smoking in an 
enclosed workplace is in effect at all times, even during off-hours when people are not working. 
As an employer you must: 
• Ensure employees are aware smoking is prohibited in enclosed workplaces 
• Remove ashtrays and any similar equipment 
• Ensure no one smokes in the workplace 
• Ensure a person who does not comply does not remain in the enclosed workplace 
• Post No Smoking signs at all entrances, exits, washrooms and other appropriate locations to 
ensure everyone knows smoking is prohibited 
An employer may not dismiss; threaten to dismiss, discipline, suspend, penalize, intimidate or coerce 
an employee who obeys or seeks compliance with the Act. If an employee experiences any of the 
above noted actions by his or her employer, the employee may direct complaints to the Ontario 
Labour Relations Board. 
To report a smoking violation in a workplace contact, 
York Region Public Health at 1-800-361-5653. 
Beyond the Smoke-Free Ontario Act – Developing and implementing a smoke-
free outdoor policy 
While indoor smoking bans are important first steps, more can be done to protect employees at the 
workplace. SHS exposure is stil a health threat where smoking is permitted outside, close to 
entrances and exits and where ventilation systems expose workers to hazardous chemicals. 
 Workplaces are encouraged to develop smoke-free policies that extend beyond current SFOA 
legislation to make outdoor grounds smoke-free. For example, your workplace may choose to 
develop a policy prohibiting smoking anywhere on workplace property, or within X feet from doors 
and windows. Workplaces that implement such policies demonstrate leadership and commitment to 
protecting the health of its staff and community. 
Developing and implementing a smoke-free policy 
The process for developing and implementing a workplace tobacco control policy involves a series 
of steps; these can be divided into three phases. 
Phase 1: Preparation 
• Build commitment with management, labour groups and other influential individuals and 
• Recruit leaders and champions in unions, the health and safety committee, the employee 
assistance program and the human resources department 
• Strive to involve all employees. Contact York Region Public Health for consultation and 
support to develop an effective comprehensive strategy 
• Establish a working group with representatives from al parts of the workplace 
• Make use of existing committees for support 
• Decide on how you wil develop a plan including goals and objectives 
• Provide employees with information on SHS and smoke-free policies (Appendix 6) 
• Build a case for implementing the smoke-free policy; calculate costs and potential savings 
• Gather information on employee attitudes, beliefs and preferences related to a smoke-free 
workplace. Analyze and share the results and incorporate them into your plan (Appendix 4) 
• Develop the plan and the policy; include timelines and procedures for implementation 
enforcement and evaluation 
• Present your plan to management and employee representatives 
Phase 2: Implementation 
• Give employees adequate advance notice before launching the policy so they can plan 
• Keep employees informed every step of the way 
• Ensure the smoke-free boundaries are clearly marked with signage 
• Ensure enforcement procedures are clear and the policy is enforced consistently and fairly 
• Select a person staff can go to for clarification and questions 
• Support employees with smoking cessation resources (see Section II) 
• Train al staff involved in the implementation and enforcement of the policy, include: 
managers, health and safety staff, human resources staff and employee assistance program 
• Establish protocols on how to advise visitors of the policy and what to do with non- 
compliance and complaints 
• Present and explain the policy, provide information to al employees 
(i.e. a letter including rationale for the policy from the CEO of the workplace) 
• Launch the policy (link with a special event i.e., a BBQ, breakfast or contest) 
Phase 3: Follow-up and maintenance 
• Monitor the policy implementation and evaluate compliance, employee satisfaction, 
complaints and praise 
• Evaluate long-term outcomes such as changes in absenteeism, cost reductions, employee and 
customer satisfaction 
• Revise your policy as needed 
• Celebrate your successes 
 
Sample smoke-free outdoor policy template 
 
(To be used as a guideline only) 
Provided by York Region Public Health 
Policy Statement 
As of X date, smoking wil be prohibited 1) inside X owned, funded or operated premises and 
facilities as per the Smoke-Free Ontario Act and on associated outside property or 2) within X feet 
of any door or window opening with no exceptions. 
Research shows second-hand smoke (SHS) contains many carcinogens and is a preventable cause of 
many major diseases in smokers and non-smokers alike. X is committed to ensuring a safe and 
healthy environment for staff and visitors to X by implementing a smoke-free outdoor policy. The 
purpose of this policy is to protect those who work and visit X from the harmful effects of SHS 
while inside X owned, funded or operated premises and facilities and on associated outside property, 
with no exceptions. 
Application 
This policy applies to al persons working at or visiting X owned, funded or operated premises and 
facilities located at (address) with no exceptions. 
Description 
X workplace name is required to be smoke-free effective (insert date). Smoking is not permitted: 
Inside X owned funded or operated premises or facilities and on associated outside property. Within 
X vehicles that are owned or leased for X business. 
X workplace name: 
 X is responsible for clearly posting no-smoking signs, prohibiting ashtrays and like paraphernalia. X 
wil prohibit smoking on al X owned, funded or operated premises and facilities and on associated 
outside property. 
 Department Heads/ Directors/ Managers/ Supervisors: 
 Department Heads/ Directors/ Managers/ Supervisors are responsible for enforcing this policy 
without exception. 
 X Employees are expected to know and comply with this policy and to report any infractions of this 
 
Non-Compliance with Policy 
 Non-compliance with this policy could lead to disciplinary action up to and including dismissal. X 
wil be the lead enforcers of the X smoke-free policy. The enforcement protocols are as fol ows: 
 
Staff 
Non-staff 
 
 
Bibliography 
Centre for Addiction and Mental Health (2006). 
Do You Know Tobacco? Retrieved June 17, 2006 from: 
www.camh.net/About_Addiction_Mental_Health/Drug_and_Addiction_Information/tobacco_ Department of Health. (1998). Report of the Scientific Committee on Tobacco and Health. The 
Stationery Office. London, United Kingdom. Retrieved from: 
www.health.gov.au/nhmrc/publicat/synopses/ph23syn.htm. Department of Health and Human Services Centers for Disease Control and Prevention. (2000) Work, smoking, and health: Coverage for tobacco use cessation treatment: Why, what and how? A NIOSH scientific workshop. Washington: Centers for Disease Control. Ontario Campaign for Action on Tobacco. (2003). Ontario Medical Association Position Paper: The 
Duty To Protect: Eliminating Second Hand Smoke from Public Places and Workplaces in Ontario. 
Toronto, Ontario. Retrieved June 17, 2006 from: www.oma.org/phealth2ndsmoke03.pdf. Health Canada (2005). Smoking cessation in the Workplace: A guide to helping your employees quit 
smoking. Minister of Health. Health Canada. Health Canada (2003). Towards a healthier workplace: A guidebook on tobacco control policies. 
Minister of Health. Health Canada. Professional Assisted Cessation Therapy (Date unknown). Employers' smoking cessation guide: 
Practical approaches to a costly workplace problem. Second Edition. New Jersey: PACT. 
 
Section IV 
Appendices 
 
1. Smoking and the bottom line: Updating the costs of smoking in the workplace 
2. Smoking cessation in the workplace: Comparing the different approaches 
3. Websites: Tobacco information and cessation support 
4. Employee needs assessment: Smoking cessation in the workplace survey 
5. Checklist for assessing smoking cessation programs 
6. Websites: Information on tobacco control and workplace issues 
 
Appendix 1: Smoking and the bottom line 
 
Table 1: The Annual Costs of Employing Smokers 
Increased absenteeism 
Decreased productivity 
Increased life insurance costs 
Smoking facilities costs 
 Source: The Conference Board of Canada 1997-2012 
Calculating Additional Absenteeism Cost of Smoking Employees to Employers 
COST Absent is the annual dol ars each-employee cost due to increased absenteeism. DAYS LOST 
Smoker is the number of additional days in absenteeism taken by a smoking employee compared 
with a non-smoker. DAILY WAGE is the average daily wage. COST Absent = DAYS LOST Smoker x DAILY WAGE x (1 + BENEFITS and TAXES) Source: The Conference Board of Canada, 2012 
Calculating Lost Productivity Cost of Smoking Employees to Employers 
COST Prod is the annual loss of productivity in dollars per employee. CIGS is the average number 
of cigarettes smoked per day at work during non-sanctioned break periods, the assumption is two. 
TIME is the time taken to travel to smoking area and consume cigarette the assumption is 20 
minutes per break. MINUTES is the number of minutes in an hour. WAGE Average is the average 
hourly wage. BENEFITS and TAXES are the payrol taxes and benefits paid by employer 
(supplementary labour income) expressed as a percentage of payrol . DAYS WORKED is the 
number of days worked per year; this is calculated with 227 days. COST Prod = CIGS x TIME/MINUTES x WAGE Average x (1 + BENEFITS and TAXES) x 
DAYS WORKED Source: The Conference Board of Canada, 2012 
CONCLUSION 
It is clear that smoking does have an impact on the bottom line. Organizations seeking to remain 
competitive in today's global economy can see how addressing a key employee health issue can 
boost their organization's productivity. What is also apparent is that smoking is only one of a 
number of employee health issues that can increase employer absenteeism and productivity costs. 
 
Appendix 2: Smoking cessation in the workplace: Comparing the different 
approaches 
As outlined in Section II: Smoking cessation in the workplace, there are three basic approaches for 
smoking cessation supports in the workplace and a variety of options. The chart below compares the 
various approaches by detailing the pros and cons associated with each approach. The gold standard 
for supporting smoking cessation in the workplace is to offer al three approaches and incorporate 
activities into a broader wellness initiative. 
Comprehensive Approach (Offering programs and activities at the workplace) 
Pro 
• More accessible 
• High costs, in terms of financial and 
• More flexible (e.g., can be offered at 
various times to accommodate shift and 
• Group programs may not suit al 
• Sends a strong message of commitment 
• Extensive training may be required 
and support from employer 
• Does not al ow for anonymity 
• Demonstrates employer's leadership 
• May not accommodate different levels of 
• May provide additional motivation 
addiction and readiness to quit 
• Can be offered to spouses and family 
• There may be more and broader expertise 
and resources in the community 
• Easy to target hard-to-reach groups 
• Focusing on smokers in the workplace 
• Supports ex-smokers 
may stigmatize them and decrease success 
• Can provide follow-up and support 
• Can integrate cessation supports into 
existing workplace wellness initiatives 
• Can build on existing tobacco control 
Facilitated Approach (Working with outside agencies to deliver programs and activities off-
site and providing self-help materials) 
Pro 
 Offers anonymity 
• Less accessible 
 Makes use of external expertise, which 
means not "re-inventing the wheel" and 
• May be high cost in terms of human 
ensures a level of expertise that may not 
resources at the outset 
exist within a workplace 
• Less flexible 
• Less easy to tailor to specific workplaces 
 Employees can select the options that 
work best for them 
• There may be fees 
• Finding acceptable options may be 
 Some communities have a variety of 
options to choose from and many 
resources (especially larger centres) 
 Sends a message of commitment and 
support from employer 
 
Education and Information Approach (Providing employees with information including 
self-help materials) 
• Lacks ongoing support 
 Better than no support at al if this is al 
that can be done 
• Shows a lower level of support from 
 Al workplaces can take this approach 
• Employees may not feel they are able to 
 Offers anonymity 
quit successfully on their own and this can 
 Good option for highly motivated 
be a barrier to action 
• Follow-up is not possible 
 The quit rates are lower for self-help 
 Education and information is not enough 
to change behavior 
Adapted from: Health Canada, Smoking Cessation in the Workplace: A guide to helping your employees quit smoking 
Appendix 3: Websites: Tobacco information and cessation support 
 
Ministry of Health and Long-term Care 
Smoke-Free Ontario 
Canadian Cancer Society of Ontario 
One Step at a Time: Self-help booklets are available in various languages 
 
Centre for Addiction and Mental Health 
Information on effects of tobacco smoking and cessation clinics 
 
Health Canada 
Smoking in the Workplace: A guide to helping your employees quit smoking 
Heart and Stroke Foundation of Ontario 
Resources available in print and online on topics including: healthy living, quitting smoking and 
talking with your kids 
 
Lung Association 
Quit strategies, facts about smoking, second-hand smoke, print resources 
 
Smoker's Helpline 
Telephone and online counsel ing is available; cessation support and online discussion forums are 
1-877-513-5333 or
Smoking and Pregnancy 
Hospital for Sick Children-Mother Risk for health care providers 
Research-based information on smoking during pregnancy, breastfeeding and postnatal 
 
For consumers 
Information on smoking during pregnancy, while breastfeeding and postnatal information for 
parents, community members 
 
Centre for Addiction and Mental Health 
Smoking and Pregnancy: sites for health care providers and parents, online support group links to 
 
Appendix 4: Employee needs assessment: Smoking cessation in the workplace 
Part A: About you 
My hours of work are: 
Which of the following best describes you? (Please check one) 
❑ I am a non-smoker 
❑ I am an ex-smoker 
❑ I am a light smoker 
❑ I am a heavy smoker 
Part B: Non-smoking policies and supports in the workplace 
Are you aware of the smoking policy in our workplace? 
Do you know what quit smoking supports are available to employees at your workplace? 
 If yes, please list supports you are aware of: 
Do you support a smoke-free environment including smoke-free grounds? 
 If you are a non-smoker, please stop the survey here Thank-you for completing this survey 
If you are a current smoker please go to question #8 
 
Part C: About supporting people who want to stop smoking and who want to stay quit 
Would you like to quit smoking? 
 If yes- how soon? 
How many times in the past year have you quit smoking for at least 24 hours? 
❑ More than once 
Have you used any quit smoking supports such as counsel ing, nicotine gum, or other when 
you've tried to quit smoking in the past? 
 If yes, please describe the types of supports you have used such as; self-help materials, group 
cessation programs, quit-lines, doctor's advice, counsel ing from a pharmacist, use of nicotine gum, 
patch, prescription for Zyban, other. 
Would you participate in smoking cessation assistance if it was offered through your 
Not sure (please 
What types of support and activities would you use to help you stop smoking or to help you 
stay smoke-free? (Check al that apply) 
❑ Group quit smoking program offered at work ❑ Group quit smoking program offered off-site ❑ Brief, professional advice ❑ One-on-one counsel ing with a health professional ❑ Quit medications (nicotine patch, gum, lozenge, or inhaler, Zyban, Champix) ❑ Self-help information (brochures, websites, etc.) ❑ Telephone quit-line ❑ Quit smoking contests and chal enges ❑ Health fairs ❑ Quit smoking workshops with a health professional over the lunch break ❑ 100 per cent smoke-free policy in the workplace including smoke-free grounds ❑ Peer support ❑ Other (please explain) 
What times of the day would you be able to attend quit smoking supports and/or activities? 
(Check al that apply) 
❑ Lunch break ❑ Before work hours ❑ After work hours 
What specific information on tobacco/ quitting smoking would you like to have? 
What would stop you from participating in smoking cessation activities offered through the 
workplace? Please explain: 
Thank you for completing the survey 
Appendix 5: Checklist for assessing smoking cessation programs 
If you are going to establish an in-house program or partner with an outside agency, there are some factors 
you may want to consider: 
 ❑ Can the program be offered at times and in locations that are convenient for your employees? 
❑ Wil the program suit your employees' personalities and styles of learning? ❑ Do the program leaders recognize that not al smokers are at the same stage in the quitting process? ❑ Can they modify their approach accordingly? ❑ Has the program been evaluated and does it have a proven success rate based on a thorough three-
and six-month follow-up? 
❑ Is the program offered by or associated with a credible organization? ❑ Is there sufficient follow-up and support? 
 Consider asking the following questions about the program content and its leaders (the more "yes" 
answers the better). Does the program: 
❑ Help the smoker deal with the physical addiction of smoking? ❑ Incorporate the use of quit medications? ❑ Help the smoker deal with the psychological addiction of smoking? ❑ Help the smoker deal with the social nature of smoking? ❑ Prepare the smoker for a future without cigarettes? ❑ Reinforce the smoker's motivation to quit? ❑ Provide tips to control urges to smoke? ❑ Make use of the special support systems and other wel ness activities in the workplace? ❑ Provide information about stress management, physical activity and nutrition? 
 Are the program leaders: 
❑ Knowledgeable about behaviour change in general and smoking cessation in particular? ❑ Supportive and genuinely interested in helping people quit smoking? ❑ Reputable. Cal other organizations, ask about the program and speak with people who have 
participated in the program. 
 Source: Smoking Cessation in the Workplace: A guide to helping your employees quit smoking, Health Canada 
 
Appendix 6: Websites: Information on tobacco control and workplace issues 
Canadian Center for Occupational Health and Safety 
Canadian Labour Congress 
Conference Board of Canada 
Health Canada Tobacco Control Program 
Non-Smokers Rights Association 
Ontario Tobacco Research Unit 
Physicians for a Smoke-Free Canada 
Program Training and Consultation Centre 
Registered Nurses' Association of Ontario (RNAO) 
Source: https://www.york.ca/wps/wcm/connect/yorkpublic/19d37637-91bd-449f-a2b4-902f15edc32b/Good+Business+Better+Health.pdf?MOD=AJPERES
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